Refund policy

Subject: Return & Refund Policy

Dear Customer,

Thank you for shopping with us. We value your trust and aim to ensure a smooth and satisfactory shopping experience. Please read our Return & Refund Policy carefully.

Returns
We accept returns within 7 days of delivery. To be eligible for a return:

• The item must be unused, unworn, and in its original condition

• The item must be in the original packaging

• Proof of purchase is required

Items such as sale/discounted products, personal care items, or customized products are non-returnable unless received damaged or defective.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–7 business days and credited to your original method of payment.

Damaged or Wrong Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue.

Shipping Costs
Shipping charges are non-refundable. Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.

Contact Us
For return or refund requests, please contact us at:
📧 ecomshopifywork@gmail.com
📞 0314-6013404

We are always here to help and appreciate your business.

Best regards,
Customer Support Team